Medical Front Desk Receptionist
JOB DESCRIPTION
ARE YOU AN EXPERIENCED MEDICAL FRONT DESK RECEPTIONIST LOOKING FOR A NEW OPPORTUNITY? We are a growing, busy specialty practice looking for an experienced Medical Front Desk Receptionist. This is full time position, 8 a.m. to 5 p.m. Desirable benefits package offered after your 90-day introductory period. Must have prior MEDICAL front desk experience.
Applicants who do not meet the above criteria will not be considered.
To Include But Not Limited To
- Operates multiline telephone system. Answers incoming calls in a warm and caring manner, determines purpose of callers, and forwards calls to appropriate personnel.
- Schedules appointments for patients over the phone.
- Transfers calls or takes and delivers accurate messages, according to office policies, when appropriate personnel are unavailable. Answers questions and provides callers with address, directions, and other information.
- Greets and directs patients, salespeople, and visitors in a friendly manner.
- Schedules appointments and enters appointment date and time into computerized EMR and gives patient an appointment card.
- Handles patient registration, verifies patient's records are up‑to‑date & accurate, and updates all information in the computer.
- Assists with scanning and records copying according to office policies and procedures.
- Knowledge of Medical Insurance companies.
- Maintains confidentiality of records.
- Performs related duties as required.
- Detail oriented.
- Must adhere to all guidelines in place for prevention of spreading of viruses.
Qualifications:
- High school graduate or equivalent required.
- Good hygiene.
- Friendly demeanor.
- Computer knowledge/typing.
- Good verbal and written communication. Good spelling.
Knowledge, Skills and Abilities:
- Able to be friendly, helpful and courteous to patients in person and on the phone.
- Ability to understand and perform duties of position
- Able to complete a complex variety of tasks in an organized manner.
- Thorough knowledge of policies and procedures relating to position.
- Ability to look ahead and monitor the appointment schedule so that booking is adequate and not over booked.
- Able to treat patients and staff with consideration and respect.
- We are an equal opportunity employer.
- Compensation starts between $18.00/hr. and $20.00/hr. depending upon experience.
- Company contribution to health benefits, paid sick time, paid vacation time, 401k plan.
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Other types of insurance
- Retirement benefits or accounts
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
- Greeting visitors
- Scheduling
- Answering and routing phone calls
- Collect co-pays and prior balances
- Obtain specialty medication prior authorizations
Work Remotely: No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule: Monday to Friday
COVID-19 considerations: Candidates must be fully vaccinated for COVID-19. All work and patient areas are regularly sanitized.
Education: High school or equivalent (Preferred)
Experience:
Front Desk: 2 years (Required)
Work Location: One location
Copyright © 2023 Arthritis & Rheumatology Associates of South Jersey, P.C., all rights reserved.
2848 South Delsea Drive, Suite 2C, Vineland, NJ 08360 (856) 794-9090