Medical Front Desk Receptionist


ARE YOU AN EXPERIENCED MEDICAL FRONT DESK RECEPTIONIST LOOKING FOR A NEW OPPORTUNITY? We are a growing, busy specialty practice looking for an experienced Medical Front Desk Receptionist. This is full time position, 8 a.m. to 5 p.m. Desirable benefits package offered after your 90-day introductory period. Must have prior MEDICAL front desk experience.

Applicants who do not meet the above criteria will not be considered.

To Include But Not Limited To

- Operates multiline telephone system. Answers incoming calls in a warm and caring manner, determines purpose of callers, and forwards calls to appropriate personnel.

- Schedules appointments for patients over the phone.

- Transfers calls or takes and delivers accurate messages, according to office policies, when appropriate personnel are unavailable. Answers questions and provides callers with address, directions, and other information.

- Greets and directs patients, salespeople, and visitors in a friendly manner.

- Schedules appointments and enters appointment date and time into computerized EMR and gives patient an appointment card.

- Handles patient registration, verifies patient's records are up‑to‑date & accurate, and updates all information in the computer.

- Assists with scanning and records copying according to office policies and procedures.

- Knowledge of Medical Insurance companies.

- Maintains confidentiality of records.

- Performs related duties as required.

- Detail oriented.

- Must adhere to all guidelines in place for prevention of spreading of viruses.


- High school graduate or equivalent required.

- Good hygiene.

- Friendly demeanor.

- Computer knowledge/typing.

- Good verbal and written communication. Good spelling.

Knowledge, Skills and Abilities:

- Able to be friendly, helpful and courteous to patients in person and on the phone.

- Ability to understand and perform duties of position

- Able to complete a complex variety of tasks in an organized manner.

- Thorough knowledge of policies and procedures relating to position.

- Ability to look ahead and monitor the appointment schedule so that booking is adequate and not over booked.

- Able to treat patients and staff with consideration and respect.

- We are an equal opportunity employer.

- Compensation starts between $18.00/hr. and $20.00/hr. depending upon experience.

- Company contribution to health benefits, paid sick time, paid vacation time, 401k plan.

Benefits offered:

- Paid time off

- Health insurance

- Dental insurance

- Other types of insurance

- Retirement benefits or accounts

This Company Describes Its Culture as:

- Detail-oriented -- quality and precision-focused

- Stable -- traditional, stable, strong processes

- People-oriented -- supportive and fairness-focused

- Team-oriented -- cooperative and collaborative

COVID-19 Precaution(s):

- Personal protective equipment provided or required

- Plastic shield at work stations

- Temperature screenings

- Social distancing guidelines in place

- Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

- Greeting visitors

- Scheduling

- Answering and routing phone calls

- Collect co-pays and prior balances

- Obtain specialty medication prior authorizations

Work Remotely: No

This Job Is Ideal for Someone Who Is:

- Dependable -- more reliable than spontaneous

- Detail-oriented -- would rather focus on the details of work than the bigger picture

- Autonomous/Independent -- enjoys working with little direction

Job Type: Full-time

Salary: $18.00 - $20.00 per hour


- 401(k)

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Schedule: Monday to Friday

COVID-19 considerations: Candidates must be fully vaccinated for COVID-19. All work and patient areas are regularly sanitized.

Education: High school or equivalent (Preferred)


Front Desk: 2 years (Required)

Work Location: One location

Copyright © 2023 Arthritis & Rheumatology Associates of South Jersey, P.C., all rights reserved.

2848 South Delsea Drive, Suite 2C, Vineland, NJ 08360 (856) 794-9090